Most businesses rely on specific software, and a lot of it. It’s used to manage, protect, and facilitate your business. Today’s software is more flexible than ever before, and while control over your business’ IT systems is always better, the ability for a business to get the tools it needs may take you in a different direction. Let’s take a look at some considerations you should make when you are looking to get software for your business.
Problems Need Solutions
Your business is unique, and because of this its software profile will be unique as well. Some software titles will simply help you do more with what you have. You will have to identify the problems your business is having and then try to attempt to solve those problems with software that provides solutions. This might seem pretty straightforward, but software, especially management software, is complicated and finding the right solutions takes time.
Problems that you may be having include: resource redundancy, software overload, departmental coordination issues, and a lack of collaborative support. If you want to run your business efficiently, you need to ensure that the software you use is working for your goals not against them.
Workflow is a Major Consideration
In order to be effective, management software will need to fit the way you do business. Before you commit to a solution, you should map out your business’ daily activities, how you would like to track them, and all the metrics you would like calculated. This will help you eliminate solutions that aren’t a good fit for your business today.
Beyond that you will need to consider what options you need out of your software. Do you need to customize it to fit your business or is an out-of-the-box solution going to work fine? What problems does your current software have and how can new software help you solve those problems? Remember, this is a costly endeavor and if you don’t do your due diligence to ensure that you are getting an effective solution to your business’ problems, you may be spending a lot more capital just to get back to where you started.
As was mentioned above, your new software needs to solve the major problems you already have. Sure, it might create some new ones, but as long as the software helps your business make gains, it’s working. Unfortunately, identifying the problems is the problem. Putting together a hierarchy of problems will help you get to where you want to go.
Compliance and Other Qualifications
Obviously, you will need to know what you want out of new software before purchasing it, but you will also need to know what responsibilities your business already has. Does your business operate with certain restrictions due to regulatory requirements? Do you need third-party integrations to make your management software more effective? Are you considering hosting this software in the cloud? How will it affect your sales, marketing, and production teams? How much training will you and your staff need before you/they are proficient with the software? All these are major considerations and need to be addressed before you commit to any new software.
Adding software to your business’ roster is typically costly, that much is true. Costs can come from all different directions, but if you find a software that fits, your ROI should be rapid. Some of the costs you will have to consider are:
- Hosting (Hardware)
Some businesses will choose to integrate a solution that seems to have all the features they need, but will have problems with training and implementation. For example, if you are looking for a CRM and an enterprise CRM fits your needs, but will cost too much to purchase and maintain, implementing it would be gratuitous, and ultimately a complete nightmare. Make sure you stay within your budget constraints to ensure you can avoid runaway costs that come with implementing and supporting new software.
The Value of Experience
At Tech Support Done Right, our team of professional IT technicians can help any business find its footing, whether it be consulting on new software rollouts, helping design a hosting platform for your business’ new solution, or supporting your organization’s software with comprehensive monitoring and management. To learn more about how we can help you get the right solution in place to make your business more effective and efficient, give us a call today at (443) 232-1139.